Strategic Quality Leadership
- Serve as the senior-most Quality executive for Piston Interiors, setting enterprise direction for Quality across U.S. and Mexico operations and maintaining direct accountability for plant quality execution at all manufacturing sites.
- Provide executive direction to the Quality function, ensuring alignment with corporate strategy, OEM requirements, and industry best practices.
- Serve as the executive voice for quality matters with customers, suppliers, and internal leaders, reinforcing trust and credibility.
Plant Quality Execution & Operational Accountability
- Directly lead plant quality execution across all manufacturing locations, including shop-floor quality standards, inspection controls, containment, corrective actions, layered process audits, and adherence to control plans.
- Hold plant quality leaders accountable for daily quality performance, rapid response to defects or escapes, disciplined problem solving, and sustainment of corrective actions.
- Partner with Plant Operations to ensure manufacturing processes consistently meet quality requirements while balancing safety, delivery, cost, launch readiness, and customer commitments.
Quality Management System (QMS), Compliance & Audit Readiness
- Establish, deploy, and continuously improve the Quality Management System (QMS) across all facilities to ensure compliance with IATF 16949, ISO standards, and OEM-specific requirements.
- Lead internal and external audit strategy and execution, including customer audits and third-party/registrar audits; ensure readiness, effective responses, and sustained compliance.
- Provide executive oversight of Business Management Systems (BMS) governance (process architecture, document control, internal audit programs, and cross-functional standardization aligned to IATF/ISO and customer-specific requirements).
Launch Quality, Prevention & Advanced Planning
- Lead proactive quality planning and prevention activities (including APQP alignment, quality planning cadence, layered process audits, and launch readiness) to minimize escapes and stabilize new program launches.
- Partner with Operations, Engineering, Program Management, and Supply Chain to integrate quality requirements into manufacturing processes, control plans, and production systems.
Customer Quality Performance & Escalation Management
- Own customer quality performance: oversee customer scorecards, warranty data, returns, and audit outcomes; set targets; and lead recovery plans when performance is at risk.
- Direct structured problem solving and corrective action discipline (e.g., root cause analysis, containment, verification, and sustainment) to eliminate recurring issues and strengthen systemic controls.
Supplier Quality & Supply Base Performance
- Strengthen supplier quality performance in partnership with Supply Chain: supplier selection input, PPAP readiness, performance monitoring, escalation, and development plans.
Quality Governance, Metrics & Management Review
- Establish enterprise quality metrics and governance (e.g., SQDC, FPY, PPM, customer complaints, audit findings) with transparent reporting and effective escalation.
Organization & Talent Leadership
- Build, organize, and manage a high-performing Quality team, including plant quality leaders, ensuring clear roles, capability development, succession planning, and accountability.
Financial Stewardship
- Create and manage the Quality budget, including headcount planning, capability investments, and continuous improvement resourcing.